In its continuing DOGE-inspired efforts to root out waste, fraud, and abuse, the Social Security Administration is changing the way it is verifying identity. People who want to file an application for benefits or change their direct-deposit information will now need to verify their identity through their Social Security account using login.gov or ID.me. If they are unable or unwilling to do this, they must visit a local office to have their identity verified in person by an SSA representative, making an appointment in advance by calling 800-772-1213. Please see this newsletter for more on how to open a Social Security account.
The original directive had April 1 as the deadline. Now it’s been pushed back to April 14. In addition, the requirement does not pertain to those filing for Medicare, disability benefits, or SSI (Supplemental Security Income). These individuals may continue to use the telephone to complete their claim without coming into an office. See this SSA press release.
Also, please note that the identity verification is only necessary if a person is filing for benefits or changing their direct-deposit information. Based on the comments I’m seeing on the Facebook “Social Security Intelligence Members Group,” some people think everyone needs to verify their identity in order to keep receiving benefits. This is not true.
Again, we recommend that everyone open a ssa.gov/myaccount and verify their identity using login.gov. Then when the time comes to file for benefits or change direct-deposit information, they will be able to do it through their account without having to interact with a human being.
See this FAQ: What To Know About Proving Your Identity.